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Help Center

What is Freemedtube.net?

Freemedtube.net is an online platform offering a variety of educational medical courses and resources for students and professionals in the medical field.

How do I create an account?

To create an account, click on the 'Sign Up' button at the top right corner of the homepage and fill in the required details.

What features are available?

Freemedtube.net offers features like video lectures, interactive quizzes, downloadable materials, and progress tracking to enhance your learning experience.

How can I reset my password?

If you've forgotten your password, click on the 'Forgot Password' link on the login page and follow the instructions to reset it.

How do I update my billing information?

To update your billing information, go to your account settings and click on 'Billing Information' to make the necessary changes.

How do I cancel my subscription?

To cancel your subscription, navigate to the 'Subscription' section in your account settings and follow the cancellation instructions.

How do I access my courses?

After logging in, you can access your courses by clicking on the 'My Courses' section in your dashboard.

Can I download course materials?

Yes, you can download course materials for offline use. Look for the download button next to the material you want to save.

How do I track my course completion?

Your progress is tracked automatically. You can view your completion status in the 'My Courses' section of your dashboard.

What should I do if I encounter a technical issue?

If you experience any technical issues, please contact our support team at [email protected] with a detailed description of the problem.

Which browsers are supported?

Our platform supports the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, please ensure your browser is up to date.

How do I update my browser?

To update your browser, go to the browser's settings or help section and look for the update option.

How can I contact support?

You can contact our support team by filling out the contact form on the 'Contact Us' page or by emailing us at [email protected].

What is the expected response time?

Our support team typically responds within 24-48 hours. Response times may vary based on the volume of inquiries.

What are the support hours?

Our support team is available from Monday to Friday, 9 AM to 5 PM (PST).

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